No other review of this business should matter besides this one. I say this because I personally believe that no other human has dealt with Car Kings more in the last 2 years.
It all started with a recommendation from a friend when my 95 Ford F-150 started giving me trouble. My first impression of the business was a good one. John (the owner) proved to be extremely knowledgeable (having well over 30 years of hands-on experience) and more courteous and polite than any other mechanic I’ve ever met.
With this said, the truck was repaired quickly and at a great price and I was immediately a fan of this business. In the months following this great interaction, I was interested in purchasing a 99 VW Eurovan that was riddled with mechanical issues small and large. For those of you who don’t know, this vehicle is far from common and is among the most difficult VW vehicles to maintain or repair. I called John before buying the Eurovan to find out if he could handle these issues without forcing me into bankruptcy. He agreed that it was by means an easy vehicle to work on, but assured me that no job was too big for him and his mechanics and encouraged me to buy the van and bring it in!
John could’ve charged me $6000 for a new transmission because it was slipping HARD between 2nd and 3rd gear on the automatic transmission. This is a common issue with this vehicle based on my research and the common resolution is a full replacement or rebuild of the transmission. John did his research and found an $1100 solution that he was confident would correct this severe issue. I gave him the green light, he banged the job out fast, and it’s been two years driving this Eurovan almost daily and I have had ZERO transmission issues since. Many other mechanics would’ve either been lazy and just went for the easy option of a $6000 replacement, OR they would’ve charged me $3000 to do what John did for $1100 and embellish the amount of work needed knowing that I’d gladly pay the $3000 instead of the $6000.
Since this, I have had John do DOZENS of repairs on my two vehicles. He has proven himself to be the most HONEST, RELIABLE, and COMPASSIONATE mechanic I’ve ever heard of. And I’ve seen the worst horror stories having been a police officer for 11 years and having owned around 11 cars in my life thus far.
Other notes:
1. John honors a 1 year warranty on all of his repairs.
2. We are NOT friends or related in any way.
3. We have not seen eye-to-eye on every repair and have even exchanged words!! But John remains a true PROFESSIONAL who honors the old school mentality that “The customer is always right” and has always gone out of his way to resolve any issues.
4. Again, John Is HONEST. If he screws something up, he will let you know about it and make it right instead of hiding the screw up behind a fake issue that he can turn around and charge you for like other mechanics would.
I will never use another mechanic unless I move or John decides to retire. BRING YOUR CAR HERE AND REAST ASSURED THAT YOU WILL NOT BE RIPPED OFF, AND YOU WILL RECEIVE A WELL RESEARCHED REPAIR THATS BACKED FOR 1 YEAR!! – Customer Review